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Directors Take: Let’s Be Honest, Growing Responsibly Is Hard. But It’s Worth It.

Huw Watkins shares his take on the realities of responsible growth, and why it’s not optional anymore.

Let’s talk straight. Running a business is hard enough already. We’ve seen the strain up close.

You’ve got targets to hit. Invoices to send. People to pay.

And then someone tells you to think about your carbon footprint or circular design and you think – Really? Now?

But here’s the truth:

Growing your business in a way that’s responsible, fair, and future-proof? It’s not just nice to have anymore. It’s how you stay relevant.

We’ve seen It all

After 21 years working with growth focused businesses, we’ve seen the good, the bad, and the stressed out. We’ve helped companies:

  • Cut down waste (without cutting corners)
  • Build greener, smarter supply chains
  • Access funding for climate innovation
  • Make sustainability part of the day job, not a yearly report

And along the way, we’ve learned one big thing:

Sustainable growth is a balancing act.
And if we’re being honest? It’s hard sometimes.

Why?

Because you’ve got real pressures.

  • Short-term wins often feel more urgent than long-term goals
  • Funding cycles aren’t always built with decarbonisation in mind
  • Time and headspace? Don’t even go there!

 

So no, it’s not easy.
But it doesn’t mean doing everything all at once.

How Businesses Are Overcoming These Challenges

The businesses that get it right? They don’t just aim for profit. They aim for impact. And they ask the tough questions:

Are we growing in a way that’s fair? Inclusive? Future-fit?

They bake these questions into their culture. Into hiring. Into how they grow. And they’re stronger for it.

Here’s how many SMEs are tackling common barriers:

  • Funding challenges: Tapping into sustainability grants and green loans. Banks and investors are increasingly prioritising businesses with solid ESG strategies.
  • Short-term vs long-term balance: Focusing on incremental change, switching to greener suppliers or improving day-to-day energy use.
  • Time and headspace: Treating sustainability as part of operations, not a side project. From greener procurement to digital tools that cut waste.
  • Supply chain shifts: Working with partners to find local alternatives, and co-investing in solutions that benefit the whole value chain.

What You Can Do (Without Overhauling Everything)

If you’re a busy SME, here’s where to start:

  • Look at your everyday decisions, not just the big flashy ones
  • Link your green goals to business goals (efficiency, cost saving, resilience)
  • Be honest and clear when talking about impact, no fluff
  • Tweak your supply chain or product design, even small shifts matter

You don’t need a sustainability department.

You just need to care enough to start, and the right people backing you when you do.

We’re On That Path Too

This isn’t just something we advise other businesses to do – it’s something we’re living ourselves.

We’ve never believed growth should come at any cost. Early on, it was about doing the right thing and making smart choices – like car sharing long before it was incentivised, or keeping our footprint light through a flexible, consultancy-led model.

The truth is, running a growing business while decoupling from emissions is tough. We’ve grown from 4 to 44 people over the past two decades. That kind of growth brings real impact, and real responsibility.

We’ve learned that technology plays a huge role in how we manage that impact. Since 2020, digital delivery has helped us cut travel, improve efficiency, and reduce cost – without losing the human touch.

But like many of the businesses we support, we’ve shifted from common-sense good practice to a clear, structured strategy.

Since 2022, we’ve been measuring our emissions. In 2024 alone, we:

  • Reduced our carbon intensity from 96.88 tCO₂/£1m to 89.88 tCO₂/£1m
  • Launched new car-sharing initiatives
  • Recycled 100% of our e-waste within the UK

By 2028, we’re aiming to cut emissions by at least 50% from our 2023 baseline, across energy use, business travel, and purchased services.

That means:

  • Transitioning fully to renewable electricity
  • Eliminating fossil fuel heating
  • Dramatically reducing business travel through digital-first delivery and train travel
  • Engaging suppliers and switching to low-carbon alternatives
  • Supporting our team to decarbonise commuting, from supporting EVs purchases to remote working

There’s something powerful about seeing long-term goals come to life. And we’re just getting started.

Final Thoughts:

Responsible growth isn’t easy.

But it’s possible.

And it’s what your customers, your teams, and your future will thank you for.

Need a sounding board? Drop us a message. No jargon, no judgement, just practical advice that helps.

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