Gwyn supports innovation-led SMEs across Wales through the Innovate UK Business Growth Programme, helping them overcome operational challenges and unlock sustainable growth. A Six Sigma Black Belt, Gwyn has led major transformation projects and played a key role in launching and scaling several businesses.

In one sentence, what do you do at BIC?

I support innovation-led SMEs across Wales through the Innovate UK Business Growth Programme, helping them overcome operational challenges and unlock sustainable growth.

What do you enjoy most about this line of work?

I love working closely with passionate business owners and seeing the real-world impact of practical, hands-on support.

Is there an example of an innovation within your sector that has always stuck in your mind?

I’m always inspired by businesses that successfully blend traditional manufacturing with digital innovation — especially when it leads to meaningful efficiency gains and long-term resilience.

What are your key skills?

Lean thinking, operational strategy, and practical problem-solving.

What’s something you enjoy doing when you’re not working?

I’m a big football fan and a passionate Liverpool supporter.